It is the policy of this office to collect payment from the patient at the time of your office visit or surgery. If you are unable to pay at this time, arrangements for payment must be agreed upon by the office manager prior to your office visit or treatment.

If you have insurance, but have not met your deductible, you will be expected to pay at the time of your office visit. If your insurance has a co-pay for office visits, you will be required to pay the “specialist” co-pay at the time of your office visit. If you have no insurance, payment in full will be required at the time of your visit.

You must provide us with a copy of your current insurance card or all of the necessary information in order for us to file insurance for your charges. If you do not provide us with this information at the time of your service, you will be considered to be “self pay” and payment in full will be required at that time.

The following is a list of insurance companies we have contracts with and are considered to be “in network” or a “participating provider” with:

• Medicare
• BC/BS PPC
• Cigna
• Medcost
• Medicaid
• BeechStreet
• PCN
• Premier
• BC/BS State Plan
• Kanawha (Self Regional Plan)
• PAI (Greenwood Mills Plan)
• Healthcare Savings (Fuji Plan)

Our office is responsible for filing insurance claims for patients with the above listed plans. For all other insurance companies, insurance will be filed as a courtesy to you. However, you are responsible for any amounts not paid by your insurance company within a reasonable period of time. Any disputes concerning unpaid amounts are between you and your insurance company and are not a valid reason for leaving your account unpaid.

If you are scheduled for surgery, you will be required to pay a surgery deposit prior to your surgery, unless your insurance covers 100% of your expected charges. This required deposit will be the estimated portion of your charge which will not be covered by your insurance (deductibles, required co-payments, or non-covered services). Your surgery deposit must be paid before your pretesting appointment. The office will notify you of the required amount of your pre-surgery deposit within a week after office visit. You should contact the office if you do not receive notice of the amount of your required deposit. Failure to pay your surgery deposit may make it necessary for us to cancel your surgery and reschedule it for a later date following payment of this deposit. Payment in the form of cash, check, Visa, or Mastercard will be accepted. Unfortunately, our office is not able to accept payment plans on any balances due to us. If financing of your balance or pre-surgery deposit is necessary, an application may be made through CareCredit. Applications or information concerning CareCredit can be obtained from our office.

If you have any questions concerning our financial policy, please do not hesitate to contact us.